Frequently Asked Questions

Welcome to the enchanted realm of our metaphysical shop! We've gathered answers to your most commonly asked questions. If you need more guidance, feel free to reach out. 

Frequently Asked Questions:

1. What is a metaphysical shop?

A metaphysical shop is a place where we offer products and services designed to help you connect with your higher self, explore spirituality, and enhance your well-being. From crystals and incense to tarot cards and sage, our shop is a treasure trove of magical tools for your spiritual journey.

2. Do you sell real crystals?

Yes, all of our crystals are 100% real and ethically sourced! Each one carries its own unique energy and healing properties, ready to support you on your spiritual path. Whether you're looking for a grounding stone like Hematite or a soothing gem like Amethyst, we've got you covered.

3. How do I know which crystal is right for me?

Great question! Crystals can choose you as much as you choose them. Trust your intuition! If you're drawn to a certain crystal, it might be the one you need. However, we also provide detailed descriptions and guidance on our website to help you choose based on your intentions whether it's healing, protection, or enhancing creativity.

4. Can I use sage in my home, and why?

Sage is a powerful tool for cleansing and purifying spaces, objects, and even your energy field. Many people burn sage (known as smudging) to clear away negative or stagnant energy and invite in peace and positive vibes. Always be mindful of safety, and open a window for good flow! 

5. How long do your candles burn?

Generally about 24-28 hours burn time.

6. What are your shop's operating hours?

Our online store is always open for business, 24/7! We don't currently have a physical brick and mortar store but we do attend craft fairs and festivals around the Wichita, KS area. Check us out on socials to find where we will be!

7. Do you offer gift cards?

Yes, we do! Our gift cards are perfect for any spiritual seeker in your life. Simply choose an amount and let them choose their own magical goodies. 

8. What if I don't know how to use a product?

No worries! We're here to help. Some product comes with detailed instructions, and we also offer blog posts to explain how to use different tools. If you're still unsure, feel free to reach out to our team for personalized guidance.

9. Can I return or exchange items?

We want you to be completely happy with your purchase! If for any reason you are unsatisfied, you can return or exchange most products within 30 days of purchase. Just make sure the item is in original condition and not opened. 

10.  How do I connect with your shop's community?

Join us on social media, where the magic happens daily! We share inspiration, product updates, and occasional live events to connect with fellow spiritual seekers. Follow us on Instagram and Facebook to stay in the loop. @thecharmedcauldronICT

11. I have a spiritual question that isn't listed here. Can you help?

Of course! We love answering all spiritual questions. Feel free to reach out via our contact form, and our knowledgeable staff will provide guidance as best as we can.

 

We hope this FAQ page has illuminated your path! If you need anything else, don't hesitate to reach out. Stay magical!